/services

I bring product discovery, service design and research together, wherever a project needs them.

What I do

User experience and product design

Research, wireframing and prototyping, built on over a decade of craft and now extended with AI enabled workflows.

Service design and research

Systems thinking, service mapping and journey management, across both B2B platforms and services built for consumers.

Design leadership and facilitation

Workshops, design sprints and cross-functional team alignment, from early discovery through to shipped decisions.

How we could work together

Project-based A defined piece of work with a clear scope and end point.

Embedded / fractional Ongoing support, part of your team on a regular cadence.

Workshops and facilitation A single session to unblock a specific decision or align a group.

Advisory A review of existing work, design systems, or ways of working.

Have a problem worth untangling?

let's talk →

/mindnosis

Design sessions, workshops and artefacts

Hands-on, design-led workshops tailored to teams, individuals and a variety of settings. Combining evolved elements from my previous work experience and self-directed practice to give people a simple, non-clinical way to check in on how they're doing or facilitate difficult conversations.

Single session

One 90-minute workshop for a single team, department, or group.

Series

3–4 sessions across a quarter, building on themes raised in the previous one.

Train-the-trainer

Equip your own facilitators to run the activity themselves.

Every session starts with a short call to tailor content to your context, and ends with a light digital follow-up tool participants can return to individually.

Explore Mindnosis →

Two people exchanging a Mindnosis action plan card