Sara Lopez

/work · co-design

Co-designing better mental wellbeing

organisation

Bidean

client

Paul Hamlyn Foundation

timeline

2017–18

sector

Mental health

The Bidean co-design framework
The shared-agency platform design

the iterated Bidean framework incorporating the co-design process

Bidean's mission was to generate concepts that support wellbeing and recovery by co-designing with people experiencing mental distress. I ran the project with Erika Renedo Illarregi, lead researcher and practitioner, funded by Paul Hamlyn Foundation's Ideas and Pioneers Fund.

co-design workshops

2 series evaluated

crowdfunding campaign

target reached

crowdfunded products

5 produced

project management & facilitation

01

Context and approach

As project manager and facilitator, I ran the day-to-day delivery of the grant: planning four co-design workshop programmes tailored to different research questions and organisational needs, and building a toolkit flexible enough to adapt on demand for whichever partner we were working with.

People find it difficult to communicate emotions
Design as meaning making — toolkit planning

the starting insight and ideas taking shape

co-design delivery

02

Two workshop series, two very different formats

The first ran with Homerton Hospital's Crisis Café, part of East London Foundation Trust — six weeks, with a constantly changing drop-in group rather than a fixed cohort, reflecting how the service itself actually worked. The sessions led to real recommendations the Trust acted on, and the café went under improvement as a direct result.

The second ran at the Dragon Café over five weeks, producing five crowdfunded products designed with participants — among them a ring meant to bring someone back to a calm place, and a teapot designed to start difficult conversations more gently.

The Crisis Café at Homerton Hospital
Co-designing the Crisis Café — session set-up

the Crisis Café at Homerton Hospital — sessions set up inside the service, around the drop-in group that was there each week

Prioritising ideas for the café redesign
The redesigned café floor plan, zoned by participants

from prioritised ideas to a redesigned floor plan — recommendations the Trust acted on

Dragon Café — co-design session
Prototyping with participants
Cog cups — a product and its poem

Five weeks at the Dragon Café — prototyping around candle-lit tables, and the products that emerged with their participants' own words

reflections

03

What we learned

The biggest barrier wasn't interest. Every charity and NHS trust we approached was genuinely receptive, but few had the funding or capacity to commit once the early meetings were over, and we couldn't recruit service users or run risk assessments ourselves to work around them directly. That gap became the clearest lesson from the grant: recruiting a psychologist who could handle risk assessment directly would let us stop depending on partner organisations' own stretched resources. Alongside the workshops and the campaign, we also built a volunteer scheme with a proper legal agreement, already in use with our first volunteers by the end of the grant.

Blind portraits — building trust in the room
A participant's prototype, wrapped to take home

the small rituals that made the rooms safe, such as blind portraits to break the ice, and prototypes shows

outcome

We ran a crowdfunding campaign to produce 5 co-designed products, and passed our £5,000 target with 65 supporters in 30 days.

The electrostatic aura fluffer
The calm ring

two of the five crowdfunded products — the electrostatic aura fluffer, and the calm ring designed to bring someone back to a calm place